Free shipping on all orders over $100

Shipping and returns (U.S.)

Order inquiries

Email: Use our Contact us form

Phone: 1-877-651-1177

Monday – Friday: 9am to 5pm (EST)

 

Returns/refunds

Every Tanda purchase is risk-free. If you are not 100% satisfied with your purchase, please return the product within 30 days for a full refund. Please note that this guarantee applies to products purchased at TANDA.com or directly from Syneron Beauty. All products purchased at authorized resellers are subject to the return policy at point of purchase.

To receive your refund from Syneron Beauty, contact us at 1-877-651-1177. We will email you a printable return slip with a Return Authorization to include on your shipment and instructions of how to return. Please be sure to wrap the product safely and securely prior to mailing. A Return Authorization is required for refund and must be issued by Syneron Beauty. Returns without a valid Return Authorization will be returned to sender.

To be eligible to receive a refund, returns must be post-marked within 14 days from your initial contact with Customer Service. We will inspect your return and issue you a full refund of the original purchase price for the returned product, less the amount of any damaged or missing items and return Shipping and Handling fees.

A confirmation e-mail will be sent to you once your refund has been processed. Please allow up to 10-14 business days from receipt of your package and processing of your refund.

 

Shipping

TANDA.com ships to the U.S. (including Alaska and Hawaii).

Free Shipping only applies to orders within contiguous United States. For orders going to Alaska, Hawaii, and all off-shore United States territories please contact customer service.

 

Shipping time

Please allow up to 24 hours to process your order in addition to shipping time.

 

Order confirmation

An order confirmation email containing your order details will be sent immediately after your purchase.

 

Shipping confirmation

A shipping confirmation e-mail containing your tracking information will be sent within 24 hours of when your order has been shipped.

 

Sales tax

• New Jersey – 7%
• Michigan – 6%
• New York – 4%